At EGN Digital every customer interaction matters to us

Why you should work with us

We are specialists in providing CMS, eCommerce, CRM and custom applications solutions for our clients. With extensive experience of working with a wide variety of web development frameworks, hosting environments, analytics and performance tools, as well as digital marketing platforms, the team at EGN Digital know what is required to deliver compelling website experiences that drive revenue growth.

It is because every customer interaction matters, whether that is interacting with us, or the customers that visit your website. It is why EGN Digital is founded upon the the following three core principles:

  • The principle of building honest, open and collaborative relationships with our clients
  • Taking care to make sure everything we do is clearly communicated and understood
  • To take the long-view by avoiding shortcuts and to work towards long-term growth
Do you have a brief for a new website or web application?


This is the beating heart of our business. Using trusted frameworks such as WordPress (including WooCommerce), Laravel and Magento as robust foundations for our development work, we pride ourselves on future proofed, connected and secure builds for our clients.

Search Optimisation

This step can be often overlooked but at EGN Digital we always integrate technical SEO best practice early in the process of the build to improve usability and so user experience of your site, or application.


We believe in the importance of aligning marketing with your broader business and website goals. With cross-category marketing experience, we’ll create and implement a marketing strategy that achieves those goals, so let’s not talk about being number one on the SERP, let’s talk about how we increase your revenue and profit.

Responsive Design

With the proliferation of devices and interfaces, responsive design is critical to the development process. Everything EGN Digital builds follows best practice frameworks so the websites and applications will always perform seamlessly on any device.

Server Architecture

Server architecture is the foundation to any site or application. At EGN Digital we specialise in Linux based Operating Systems such as Ubuntu from providers including Amazon AWS, Rackspace and Digital Ocean. We build architecture across the spectrum from single server sites to applications requiring load balancers and multiple web and database servers.

Application Security

Application security and Data Protection are critical for any business that operates online. We provide all our clients with core monitoring and maintenance services, as well as providing usable advice for hardening existing PHP based applications and Linux based Server Architectures.

What our clients say

EGN take the stress out of our digital world. They are there when you need them, work flexibly to suit your needs and offer value-for-money digital solutions. Whilst they have successfully delivered projects of scale, no job is too small – which is a great relief! I know that I can pick up the phone, get sound advice and have a well thought-out proposal no matter what scale of problem. I am delighted to have EGN Digital as part of our extended team.- Sue Hawksworth, Marketing Director, Eldercare (UK) Ltd
We've worked with Richard and subsequently EGN Digital for nearly 10 years. We continue to do so because they are highly customer service focussed, and provide strong solutions for our business. The process is always clear and their experience across multiple online services and IT has been incredibly valuable to our online strategy.- Richard Hallam, Managing Director, Think Employment

Our Team

Every customer interaction matters.

Richard Nicol

Managing Director

With a digital agency background working across national businesses in many categories, Richard founded EGN Digital in 2013. Richard places great importance upon on-going client relationships, strong work, and effective communication.

Rob Nicol

Executive Director

Rob is a Board level advertising professional with 19 years’ media agency experience working with a breadth of marketing and commercial teams at a regional, national and international level. At leadership level for 10 years, Rob has overseen many years of sustained revenue growth, award wins and high levels of long-term client retention.

John Callaghan

Marketing Consultant

With over 10 years of marketing consultancy experience under his belt, John’s role is to help clients to fulfil their potential online. John offers digital strategy and implementation for existing businesses and startups.

Martin Glover

Web Developer

Martin has a prodigious knowledge of coding frameworks and standards, and with a strong work ethic, Martin is the engine room at EGN Digital.